Sharath Babu Raccha

About Me

Strategic Operations & People Leader with 20+ years of experience in AI-led transformation, global operations, people strategy, automation, and governance. I specialize in building intelligent workflows, scalable business systems, and data-driven management frameworks that enhance organizational performance.

Core Strengths

• AI & Automation Leadership
• Global Operations & Workforce Planning
• PMO & Program Governance
• Performance Management | KPI / OKR
• Lean Six Sigma, RCA, FMEA
• Cross-Functional Leadership

Professional Experience

Director — Workforce & Business Operations (2025–Present)

AIMQ Developments LLC

• Led operations, people strategy, workforce planning, and delivery execution.
• Built AI automation workflows (GPT, Zapier, SQL) reducing overhead.
• Established enterprise OKRs, KPIs, and leadership dashboards.
• Drove digital transformation across HRIS, ATS, and internal systems.

Director — Operations & Sales (2025)

Hirein5

• Led AI-powered operational strategy improving efficiency and governance.
• Automated sourcing, screening, onboarding using GPT workflows.
• Built KPI dashboards using Power BI.

Director — People & Business Operations (2015–2024)

Software Technology Inc (Thoughtpulse)

• Managed global operations and delivery governance.
• Built AI-enabled automation workflows for HR, ops, and analytics.
• Designed risk frameworks, executive dashboards, and SOPs.

Earlier Career (2004–2015)

• Workforce Planning Lead – CanopyOne IT Solutions
• Business Development Manager – Innominds Software
• Business Operations Manager – Agile Enterprise Solutions
• Senior Resource Manager – Optima Technology Partners
• Senior Technical Recruiter – Solix Technologies (Award Winner)

Skills & Tools

• GPT & LLM Automation, Zapier / Make
• HRIS, ATS, People Analytics
• SQL, Power BI, Tableau
• Agile, Scrum, Kanban, PMO Governance
• Jira, Notion, Asana, Salesforce, HubSpot

Education

• MBA – Sikkim Manipal University
• Bachelor of Computer Applications – Osmania University

Certifications

• Google Data Analytics Professional Certificate
• Prompt Engineering & AI Automation
• Agile & Project Management
• SaaS & Cloud Computing